Continuous Data Protection - Spheron1

Remove CDP 2.0 cPanel integration

digitaldisaster — Sun, 19 Jun 2011 18:05:05 +0000

A handy feature of R1Soft CDP Server 2.0 (now known as Enterprise Edition) is that it can integrate with cPanel so that your users can restore their own files from your backups using a self service interface. If you want to remove this integration for any reason, then R1Soft provide a BASH shell script to do this for you:

/usr/lib/buagent/control-panels/cpanel/remove-cpanel-integration.sh

This script doesn’t always work for one reason or another, so the other way of doing this is to manually call the cPanel plugin uninstaller:

/usr/local/cpanel/bin/unregister_cpanelplugin /var/cpanel/registered_cpanelplugins/righteousbackup

This is particularly helpful if you forgot to uninstall the cPanel integration before upgrading to R1Soft CDP 3.0 or thought that the r1soft-uninstall-buagent utility would do it for you when removing the R1Soft CDP 2.0 agent (unfortunately it doesn’t, but it does helpfully remove the remove-cpanel-integration.sh script).

Unfortunately the cPanel integration in R1Soft CDP 3.0 is severely lacking compared to R1Soft CDP 2.0 and in my opinion is virtually useless in it’s current form.

As the control panel integration system is a pretty new feature in R1Soft CDP 3.0 (it was missing entirely from the initial release), hopefully it will be bolstered in subsequent R1Soft CDP 3.0 releases to restore it to the same level of functionality as was formerly available in R1Soft CDP 2.0.

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R1Soft CDP 3.0 – java.net.InetAddress.getLocalHost UnknownHostException

digitaldisaster — Sun, 29 May 2011 14:39:46 +0000

When you launch the CDP 3.0 web interface for the first time, you are prompted to activate your license, or at least you should be. If instead you get a Java error then take a look in /usr/sbin/r1soft/log/monitor.log and you will probably see something like this:

INFO | buserver | 2011/05/29 16:21:59 | May 29, 2011 4:21:59 PM org.zkoss.zk.ui.impl.UiEngineImpl handleError:1253
INFO | buserver | 2011/05/29 16:21:59 | SEVERE: >>java.lang.RuntimeException: java.net.UnknownHostException: cdp.example.com: cdp.example.com
INFO | buserver | 2011/05/29 16:21:59 | >>java.net.UnknownHostException: cdp.example.com: cdp.example.com
INFO | buserver | 2011/05/29 16:21:59 | >> at java.net.InetAddress.getLocalHost(Unknown Source)
INFO | buserver | 2011/05/29 16:21:59 | >> at com.r1soft.backup.server.facade.ServerFacade.getLocalHostIP(ServerFacade.java:537)
INFO | buserver | 2011/05/29 16:21:59 | >> at com.r1soft.backup.server.web.configuration.ActivationWizardWindow.afterCompose(ActivationWizardWindow.java:212)
INFO | buserver | 2011/05/29 16:21:59 | >> at org.zkoss.zk.ui.impl.UiEngineImpl.execCreateChild0(UiEngineImpl.java:736)
INFO | buserver | 2011/05/29 16:21:59 | >> at org.zkoss.zk.ui.impl.UiEngineImpl.execCreateChild(UiEngineImpl.java:685)
INFO | buserver | 2011/05/29 16:21:59 | >> at org.zkoss.zk.ui.impl.UiEngineImpl.execCreate0(UiEngineImpl.java:629)
INFO | buserver | 2011/05/29 16:21:59 | >> at org.zkoss.zk.ui.impl.UiEngineImpl.execCreateChild(UiEngineImpl.java:661)
INFO | buserver | 2011/05/29 16:21:59 | >>…

R1Soft CDP is trying to determine your server’s IP address from it’s hostname, so you need to make sure that your hostname exists in DNS or is at least present in the /etc/hosts file. As soon as Java is able to determine the server’s IP address from it’s hostname then this error message will be replaced with the license activation window that you were expecting to see.

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R1Soft CDP scheduler issues

digitaldisaster — Thu, 28 Apr 2011 10:44:46 +0000

After spending quite some time with R1Soft support investigating some bizarre issues where the CDP 2.0 scheduler was skipping over some tasks seemingly at random, we eventually discovered that the issue was caused by setting the e-mail reporting task to run every minute. Decreasing the frequency of this task allowed all scheduled CDP tasks to run as normal.

R1Soft are now investigating what causes these issues with the CDP 2.0 scheduler when tasks are set to run every minute. The option of running every minute is available through the CDP interface and R1Soft were unable to explain why setting the e-mail notifications to run every minute would intermittently break the scheduling of both the e-mail notifications and other scheduled tasks such as the all important backup processes!

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